Pages

Total Pageviews

Friday, 27 June 2014

Harsh and unfair judgement by customer.

Friday morning broke and after a shower I left to go delivering for work which was a nice easy start. It was Friday, I was driving and singing along to my music. My second delivery of the morning was at a place where the car park was far away from the reception but luckily I'd brought a trolley. Hurrah. 
I started to put the boxes outside of the reception under a sheltered part as the weather was wet. I was going to move all of the boxes to this area before entering the reception with all of them together. However as I returned with the next trolley load, a man was carrying them off inside himself. He never acknowledged me with a hello and so I just said "there's three more to bring" as I set off back to the van. When I entered there was just a pretty girl with her back to me who seemed to be getting on with the work. I started bringing the boxes inside and when I was finished said "are you ok to sign this or do I need someone else?". She signed it and I thanked her and left. It's true that I didn't say goodbye and neither did she. I had a third drop at a school to do before a got back. When i got to work my boss collared me and asked for my opinion on an e mail from the middle customer who along with complaining about the job being printed wrong, had a pop at me for having a bad attitude and not being happy in my work. 
I was shocked. I wracked my brain over what I'd done and I found nothing. 
The more I thought about this slur, the more annoyed I got. 
I said I would return after work and apologise but state it was misjudgement on their part. 
My boss said I wasn't allowed, I just had to take it on the chin. 

I was judged harshly and had no way of speaking for myself plus this email could have put my job at risk- they didn't now that it did not. 
Well, needless to say, I've been wound up since but was in a good mood until that happened. 

The whole thing sucks and I can't do a thing about it. 

No comments:

Post a Comment